Privacy Policy

Effective date: September 22, 2025

Closet Share (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, programs, and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, and billing information when you create an account, place an order, or make a donation.
• Account Information: Username, password, and token activity.
• Order & Donation Details: Items ordered, weights, shipping preferences, and donation records.
• Technical Information: IP address, browser type, and device information for website functionality and security.

2. Information Collected Automatically

When you visit ClosetShare.ca, certain data is automatically collected:

• IP address
• Browser type and version
• Device type
• Pages visited
• Time spent on site
• Referring/exit pages
• General geographic location (city-level)

We use cookies, web beacons, and similar technologies to enhance your experience and analyze website traffic.

3. Google AdSense & Third-Party Advertising

We use Google AdSense to display ads. Google may use cookies, including DART cookies, to deliver personalized advertisements, track user interactions, and improve ad relevance.

Google’s Use of DART Cookies. Google uses the DART cookie to serve ads based on your visits to ClosetShare.ca and other websites. Users may opt out of personalized advertising by visiting google.com/settings/ads.

Other Third-Party Advertisers. Third-party ad servers or networks may also use cookies, JavaScript, and web beacons to measure ad effectiveness and personalize content. Closet Share has no control over these cookies and does not access information collected by advertisers.

4. How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Manage accounts and token balances.
• Communicate updates, confirmations, and important notices.
• Improve website functionality and services.
• Maintain donation and membership records.
• Comply with legal and financial reporting obligations.

5. Sharing of Information

• We do not sell or rent your personal information to third parties.
• We may share limited information with trusted service providers (e.g., shipping carriers, payment processors) strictly to complete transactions.
• We may disclose information if required by law, regulation, or court order.

6. Data Security

• We use industry-standard safeguards to protect your personal information from unauthorized access, alteration, or disclosure.
• While we take all reasonable steps, no system is 100% secure. Use of our website is at your own risk.

7. Cookies & Website Use

• Closet Share uses cookies and similar technologies to improve user experience, track website usage, and personalize content.
• You may disable cookies in your browser settings, but some features may not function properly.

8. Retention of Data

• We retain personal information only as long as necessary for operational, legal, and reporting purposes.
• Once data is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent for certain uses of your data.

Requests may be submitted by contacting us at info@closetshare.ca or 705-586-5650.

10. Children’s Privacy

Closet Share does not knowingly collect personal information from children under the age of 13. If we learn that such information has been provided, we will take immediate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website, and continued use of our services indicates acceptance of any changes.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Closet Share
Email: info@closetshare.ca
Phone: 705-586-5650